Privacy Policy
Last updated: 2026-07-15
1) Who we are
Controller: the company operating this website (“we”, “us”).
Site: https://heasyprinter.com
Contact: use the current form, email or phone shown on the contact page.
Address: see the contact page for the current company address.
2) Scope
This policy covers your use of our website, online forms (inquiry, download, subscribe), email interactions, and our use of cookies and similar technologies.
3) What we collect
Data you provide: name, company, role, email, phone / WhatsApp, message content, attachments, subscription preferences.
Data collected automatically: IP address, device and browser info, language, referrer / UTM parameters, on-site behavior, timestamps and status of form submissions, cookies and local-storage identifiers.
Business data (if applicable): quotations, orders, contracts, billing and shipping details, service and support records.
Not intentionally collected: sensitive personal data and children’s data.
4) How we use your data and legal bases
- Responding to inquiries and support: pricing, technical communications, samples and demos.
- Marketing communications (with consent): product updates, event invitations, tutorials.
- Analytics and improvement: measuring performance and conversions to improve content and UX.
- Security and anti-abuse: spam / fraud prevention, audit, troubleshooting.
- Compliance and claims: record-keeping, tax / regulatory requirements, protection of rights.
5) Cookies and similar technologies
We use essential cookies to operate our site and, with your consent, analytics and (if enabled) advertising / retargeting cookies.
6) How we share
We share personal data with processors only as necessary, such as:
- Hosting / CDN
- Form and email services
- CRM / marketing automation
- Analytics and ads providers
- Payment and logistics (if transactions occur)
We do not sell your personal data.
7) International transfers
Your data may be transferred to and processed in countries / regions other than yours (e.g. where our servers or service providers are located). We implement appropriate safeguards (such as Standard Contractual Clauses) where required.
8) Retention
| Data category | Retention |
|---|---|
| Site logs | 12 months |
| Inquiries and pre-sales communications | 24 months or until no longer needed after the last interaction |
| Contracts / orders / tax records | 7 years or as required by law |
| Marketing subscriptions | Until consent is withdrawn or 24 months of inactivity |
9) Security
We apply appropriate technical and organizational measures (HTTPS, access controls, least-privilege, encryption and backups). However, no method of transmission or storage is 100% secure.
10) Your rights
Depending on your location, you may have the right to request:
- Access to the data we hold about you
- Rectification of inaccurate data
- Erasure of your data
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
- Lodging a complaint with a supervisory authority
California residents may exercise CCPA / CPRA rights - to know / access, delete, correct, opt-out of “sale or sharing”, and limit use of sensitive information.
11) Children’s privacy
Our services target business users and are not directed to children under 16.
12) Changes
We may update this policy from time to time. Material changes will be announced on the site or via email, and the “Last Updated” date above will be revised.
13) Contact us
Contact: use the contact page for the current privacy inquiry channel.
Address: see the contact page for the current company address.